MAPS Legal Assistance

We have worked with Insight100 for many years and so when they suggested a customer and employee loyalty survey we trusted them to help us improve our business. The results were very helpful in identifying areas of improvement. But we were also able to shout about our strengths. We particularly liked the ranking against other businesses which we believe is unique and a very good reason why we would recommend the survey to other organisations. We repeated the surveys again this year because we find the data invaluable to our business and it is a very cost effective way of measuring our performance. Insight100 also ensured that the whole process was very easy for us to go through

James Tattersall, MD, MAPS Legal Assistance